Healthcare Webinar: Best Practices in Patient Collections

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“Patient Collections” has always been a unique challenge. The COVID pandemic further complicated the already convoluted revenue cycle processes for most healthcare providers. The result has been record high patient receivables. In this presentation, Healthcare expert Elizabeth Woodcock, MBA, FACMPE, CPC will share proven processes, strategies and easy to implement actions that medical practices can take to maximize their revenue and minimize patient balances.

Attendees of this online webinar will learn how to improve patient receivables management techniques, enhance opportunities to improve probability of collections while reducing your cost to collect, and learn techniques to make your collections process more patient-friendly.

Elizabeth Woodcock, MBA, FACMPE, CPC is a professional speaker, trainer, and author specializing in medical practice management. Elizabeth has focused on medical practice operations and revenue cycle management for more than 15 years. She has authored several best-selling practice management manuals and textbooks and published dozens of articles in national health care management journals. She is a Fellow in the American College of Medical Practice Executives and a Certified Professional Coder. In addition to a Bachelor of Arts degree from Duke University, she completed a Master of Business Administration in health care management from The Wharton School of Business of the University of Pennsylvania.

About the Jones & Roth Healthcare Webinar Series

The Jones & Roth Healthcare team provides this ongoing webinar series as a complimentary, educational resource specifically geared towards Physicians, Practice Administrators & Managers, Clinic Financial Managers, and HR / Recruiting Managers.

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